Automate 3PL Processes with CargoWise Workflow

The freight forwarding industry has become one of the most complex industries, which carries out a lot of shipments. It has several internal and external processes that must be completed to meet customer expectations. Most of these processes are time-sensitive and require a higher degree of coordination.

Automate 3PL Processes with CargoWise Workflow

Previously, all these were done with a lot of human intervention, and this has become quite impossible now, as the industry is growing rapidly and becoming more complex. Implementing Workflow Automation using CargoWise is the wisest choice to streamline supply chain processes and ensure the successful movement of goods. It can help to automate 3PL (Third-party Logistics) processes and reduce the manual workflow challenges that can lead to errors and delays. In addition, it can help to bridge the communication gap between different parties involved in the freight forwarding process.

In this blog, let us explore the general challenges faced by freight forwarders in the traditional workflow and the effective CargoWise Services given by Piqotech to empower 3PL providers to automate their workflows, enhance productivity, and improve customer satisfaction.

Challenges involved in the traditional workflow:

Earlier, the manual workflow process was overly complex and often prone to errors. Coordination between teams often results in a breakdown of the supply chain; This ultimately leads to financial loss and loss of opportunities. Common challenges faced by these workflows include the following.

1. Inaccurate entry of data:

Manual data entry can cause significant issues in logistics workflows due to its inherent lack of accuracy. Shipping errors, delayed shipments, added expenses, and dissatisfied customers can all stem from inaccuracies in shipping address entries, while inventory records are also negatively impacted. Without accurate data entry, logistical operations can suffer delays and financial losses.

2. Inconsistent communication processes:

Inefficient communication in manual processes can adversely affect the workflow in a logistics system. When inaccurate or untimely information is received, delays and errors can result. Moreover, these issues have financial implications; for example, if a warehouse manager is not informed promptly when shipments arrive, this may lead to higher storage costs as goods remain idle longer than necessary.

3. Lack of real-time visibility:

Logistics professionals need up-to-date visibility into the status of their shipments to make informed decisions and react quickly to any potential stumbling blocks. Due to inefficient communication among the teams and without appropriate information, managers may face more challenges in managing their logistics operations efficiently and effectively.

4. Limited automation:

Traditional logistics workflows, built on manual processes, can create obstacles and be prone to errors. With limited automation, operations may suffer from inefficiencies and lack of scalability, meaning keeping up with increased demand can be arduous.

5. Lack of integrating third-party applications:

A lack of third-party application integration could be a challenge when a logistics company uses a manual workflow. For example, if the company uses a manual inventory system, it would be difficult to integrate with a third-party shipping application, leading to errors and inefficiencies in the workflow. Moreover, it becomes difficult to fetch information from any outside source.

6. Security threats:

With manual workflows, security is a major consideration. Operators must ensure that customer information and financial data are properly safeguarded against cyber-attacks. Without strict protocols in place, logistics managers may be vulnerable to data breaches.

Benefits of automating 3PL processes with CargoWise Workflow:

CargoWise is a comprehensive software solution for 3PL operations with impressive features and benefits. By integrating Advanced workflow into your business processes, you can enhance communication among teams reducing manual errors. Below are the benefits of automating 3PL processes:

1. Improved data management:

Automating most of the tasks can improve data management with automated workflows by reducing the need for manual data entry and increasing the accuracy of data entry. Automated workflows can also standardize data entry across different departments and locations, which helps to improve data reliability.

2. Improved Productivity:

With automated workflows, the need for manual input and data entry can be reduced to a greater extent; This eradicates errors while improving the efficiency of the tasks. Moreover, by automating repetitive tasks, employees can free up from their routine tasks allowing them to concentrate on more crucial tasks., leading to productivity and the better use of resources.

3. Reduced processing time:

Automated workflows can reduce processing time by automating repetitive, time-consuming tasks and eliminating the need for manual data entry. Automated workflows can also improve communication between logistics departments and other parts of the company, reducing delays and improving coordination.

4. Better visibility:

Automated workflows can improve visibility by providing a more efficient and accurate way to track and manage shipments. It becomes easier to track shipments and monitor performance. This visibility can help logistics managers identify bottlenecks and inefficiencies and make necessary changes to improve the system's overall efficiency, which ultimately reduces delays and improves customer satisfaction.

5. Safety and Compliance:

Logistics operations can benefit from automated workflows, which minimize the risk of human error and ensure that all necessary steps are taken consistently and on time. Automated processes help guarantee compliance with relevant regulations and industry standards through proper inspection, labeling, packaging, and documentation completion; This can reduce the potential for penalties or fines due to non-compliance.

6. Enhanced Communication:

Automated workflows can greatly improve logistics operations by streamlining communications. Notifications and alerts can be sent out automatically to all relevant stakeholders for various processes such as shipment pickup, arrival, and delivery; This ensures precise information availability across systems, resulting in improved efficiency and accuracy while providing better control and visibility over the entire process.

7. Customer satisfaction:

Automated workflows are essential to achieving customer service excellence in logistics operations. By automating key processes like order processing, inventory management, and shipment tracking, automated workflows can ensure that customers get their orders accurately and on time. With automated solutions, companies can leverage delivery speed, accuracy, and reliability for improved customer satisfaction. It also provides customers with real-time information on the shipment and improves transparency, leading to higher customer satisfaction and loyalty.

Piqotech is a revolutionary CargoWise Service provider with several automation features irrespective of the size of your organization. Whether you are a start-up or a well-established firm, Cargowise’s automation features will help you achieve control and visibility over the supply chain and streamline the process of shipments. Altogether, services offered by PiqoTech can have a transformative impact on your day-to-day operations.


In conclusion, CargoWise Workflow holds the potential to revolutionize how logistics service providers manage their operations. Automating core processes such as order processing, inventory management, and shipment tracking can reduce errors and improve efficiency. Moreover, CargoWise Workflow also provides advanced features such as updated global trade regulations, real-time shipment tracking, and seamless system integration; This translates into improved safety and compliance oversight, enhanced communication with customers, and better control over logistics operations.

If you are planning to hire a CargoWise Service Partner, consider us. PiqoTech is a Certified Logistics Service Provider, and we also assist you with various services like freight forwarding, customs clearance, warehousing, and transportation management.

At PiqoTech, we provide quality service irrespective of the size of your organization. Our experts provide you with out-of-box solutions to all your business queries and give you valuable solutions. Our assistance with your business processes will gain you a competitive edge in the industry and ensure long-term success.

The time you took to read out this blog is greatly appreciated. Reach out to us today to learn more!